2.0(top 20%)
impact factor
496(top 50%)
papers
48.1K(top 10%)
citations
119(top 5%)
h-index
2.1(top 20%)
extended IF
508
all documents
51.5K
doc citations
202(top 5%)
g-index
citations
The number of citations of Journal of Service Management per year. The percentile is given for the sake of comparison with the literature.