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exaly
›
Journals
›
Journal of Service Theory and Practice
›
top-institutions
Journal of Service Theory and Practice
4.3
(top 10%)
impact factor
342
(top 50%)
papers
6.2K
(top 20%)
citations
37
(top 20%)
h
-index
4.5
(top 10%)
extended IF
383
all documents
7.0K
doc citations
60
(top 20%)
g
-index
Top Institutions (by citations)
#
Institution
Articles
Citations
R ARank
R CRank
1
Queensland University of Technology
14
355
478
717
2
SINTEF
2
352
119
19
3
University of Queensland
5
347
4.2K
2.4K
4
University of New South Wales
6
338
3.4K
2.0K
5
University of Salerno
7
293
635
416
6
University of Adelaide
9
292
1.5K
1.4K
7
University of Auckland
9
280
1.5K
1.5K
8
University of Massachusetts Boston
1
260
1.1K
154
8
Australian National University
1
260
5.6K
1.6K
8
RWTH Aachen University
1
260
4.3K
1.2K
8
National University of Singapore
1
260
7.7K
2.3K
8
Loughborough University
1
260
3.4K
756
13
RMIT University
7
248
830
709
14
Curtin University
11
247
695
967
15
University of Melbourne
4
218
5.1K
3.2K
16
Hanken School of Economics
5
205
50
69
17
University of Western Australia
9
203
1.5K
1.9K
18
University of Jyväskylä
4
200
976
590
19
Monash University
10
199
2.3K
2.7K
20
University of Newcastle
8
188
1.2K
1.6K
21
Nirma University
1
185
397
44
21
Devi Ahilya Vishwavidyalaya
1
185
260
38
23
Macquarie University
3
164
2.3K
1.3K
24
Griffith University
8
156
1.0K
1.5K
25
University of Hawaii at Manoa
2
135
1.5K
817
26
University of Zaragoza
3
133
1.7K
1.0K
27
Hongik University
3
127
338
177
28
University of Technology Sydney
5
121
828
925
29
Ulsan National Institute of Science and Technology
2
119
422
226
30
Delft University of Technology
3
114
2.3K
1.8K
31
Wilfrid Laurier University
3
107
624
486
32
Karlstad University
6
106
112
248
33
Southern Cross University
1
104
936
374
34
Pukyong National University
1
101
1.3K
488
34
Hoseo University
1
101
509
127
36
Aalto University
3
94
1.1K
853
37
University of Valencia
5
93
1.9K
2.0K
37
Murdoch University
3
93
950
932
39
University of Peloponnese
1
89
370
73
39
Technological Educational Institute of Athens
1
89
184
47
41
University of the Sunshine Coast
5
88
223
335
42
East China University of Science and Technology
2
83
1.4K
890
43
University of Strathclyde
4
82
1.7K
1.9K
43
University of North Carolina Wilmington
3
82
343
364
45
Sapienza University of Rome
3
81
3.9K
3.2K
46
California State University
2
77
4.0K
2.3K
47
Freie Universität Berlin
3
74
2.5K
2.4K
48
Stockholm University
3
73
2.4K
2.4K
49
University of Tasmania
3
72
1.8K
1.8K
50
University of Canberra
8
70
149
567
50
National Taichung University of Science and Technology
4
70
92
134
52
University of Wollongong
4
68
1.6K
2.0K
53
Charles Sturt University
2
66
955
791
54
Tsinghua University
3
64
3.5K
3.1K
55
University of Vaasa
1
62
373
207
56
University of Canterbury
4
61
1.1K
1.6K
56
American University of Sharjah
3
61
252
353
58
University of Turku
4
60
1.8K
2.4K
58
Charles Darwin University
1
60
919
516
58
University of Michigan–Dearborn
1
60
596
268
58
Universiti Sains Malaysia
1
60
4.3K
2.1K
62
Masaryk University
1
59
2.5K
1.2K
62
IBM Research
1
59
807
567
64
ICFAI Foundation for Higher Education
2
54
38
26
65
University of Naples Federico II
3
53
2.9K
3.2K
66
Sun Yat-sen University
2
50
4.1K
3.4K
66
Universidade Federal de São Carlos
3
50
1.4K
1.1K
68
Cornell University
2
49
5.8K
5.3K
68
Torcuato di Tella University
1
49
123
68
68
Università degli Studi di Cassino
1
49
342
229
71
Pohang University of Science and Technology
1
48
1.4K
1.0K
71
University of California
1
48
17.1K
11.7K
71
University of Windsor
1
48
2.2K
1.3K
74
Al Akhawayn University
2
47
39
57
75
University of Koblenz - Landau
2
46
214
282
75
Manchester Metropolitan University
2
46
1.4K
1.3K
77
University of Porto
4
45
1.4K
2.3K
78
Università degli Studi Roma Tre
1
43
776
449
79
Lancaster University
1
42
3.2K
2.2K
80
Swinburne University of Technology
5
40
651
1.6K
81
University of Málaga
2
39
1.8K
1.7K
81
Hasselt University
2
39
715
929
81
University of Alicante
1
39
2.2K
1.3K
84
University of Rostock
2
38
1.6K
1.8K
84
University of Alabama
2
38
3.7K
3.6K
86
National Taiwan Normal University
4
37
515
955
86
Blekinge Institute of Technology
1
37
240
160
86
University of Houston
2
37
3.2K
3.1K
89
University of South Australia
2
36
2.1K
2.4K
89
South East European University
1
36
57
15
91
Chung-Ang University
1
35
2.2K
1.6K
91
Inha University
3
35
1.1K
1.5K
91
Nanyang Technological University
1
35
4.8K
3.5K
91
Dongbei University of Finance and Economics
1
35
257
150
95
China University of Geosciences
1
34
1.6K
1.2K
95
East Carolina University
1
34
2.7K
2.0K
95
Universidade Federal de Santa Catarina
2
34
2.9K
2.0K
95
McKendree University
1
34
19
19
95
Korea University of Science and Technology
1
34
4.3K
2.8K
100
Chinese Culture University
2
33
300
405
101
Auckland University of Technology
3
31
598
1.1K
101
Georgia State University
1
31
3.5K
2.8K
101
Hodges University
1
31
120
87
101
Ming Chuan University
1
31
363
287
101
Malaviya National Institute of Technology Jaipur
1
31
281
200
106
National Tsing Hua University
3
30
1.4K
1.8K
106
Fordham University
2
30
985
1.2K
106
Georgia Southern University
1
30
1.3K
913
106
Xi'an Jiaotong University
1
30
3.6K
2.8K
106
Massey University
3
30
1.5K
2.5K
106
Ghent University
1
30
6.5K
5.4K
106
Victoria University of Wellington
4
30
938
2.0K
113
Tampere University of Technology
2
29
825
1.1K
113
University of Haifa
2
29
2.1K
2.3K
115
University of the Aegean
1
28
1.0K
806
115
South China Normal University
1
28
1.6K
1.3K
115
National United University
2
28
256
306
115
Providence University
2
28
216
354
119
EBS University of Business and Law
1
27
32
31
119
Saint Mary's University
1
27
674
601
119
Athens University of Economics and Business
1
27
547
514
119
Xavier University
1
27
457
343
123
Polytechnic University of Milan
1
26
3.2K
2.7K
123
Kyung Hee University
1
26
3.1K
2.5K
123
University of Liverpool
1
26
6.3K
5.1K
123
Pontifical Catholic University of Chile
1
26
3.1K
2.5K
123
University of Namur
1
26
810
826
128
Bentley University
1
25
420
383
128
Linköping University
2
25
2.8K
3.7K
128
Cochin University of Science and Technology
1
25
766
577
128
BI Norwegian Business School
1
25
359
357
132
University of Hamburg
1
24
4.2K
3.7K
132
Pennsylvania State University
2
24
7.3K
7.7K
132
University of Malaya
1
24
4.2K
3.3K
132
Texas State University
1
24
1.8K
1.4K
132
University of Nottingham Malaysia
1
24
175
178
137
Beijing Institute of Technology
1
23
2.4K
1.9K
137
COMSATS University Islamabad
1
23
1.8K
1.6K
137
Monash University Malaysia
3
23
201
568
140
Università Cattolica del Sacro Cuore
1
22
2.6K
2.5K
140
City University of Hong Kong
1
22
3.4K
3.1K
140
IULM University of Milan
1
22
54
63
140
University of Otago
2
22
3.3K
4.2K
140
Lingnan University
1
22
525
468
140
University of Tennessee at Chattanooga
1
22
400
382
140
Guangdong University of Finance and Economics
1
22
161
100
140
Özyeğin University
1
22
252
239
140
University of Tennessee
1
22
6.2K
5.4K
149
Deakin University
2
21
2.9K
3.9K
149
University of Santiago de Compostela
1
21
2.4K
2.2K
149
University of Oviedo
1
21
2.8K
2.5K
149
De Montfort University
1
21
1.6K
1.4K
153
University of Coimbra
1
20
3.6K
3.2K
153
University of Beira Interior
1
20
1.0K
1.0K
153
University of Oulu
1
20
3.4K
3.4K
153
Beihang University
1
20
2.4K
2.0K
153
Rockhurst University
1
20
63
63
153
National Pingtung University of Science and Technology
1
20
605
607
153
Shandong University of Finance and Economics
1
20
276
220
153
National Institute of Technology, Hamirpur
1
20
176
195
161
University of Aveiro
1
19
2.7K
2.5K
161
Saarland University
1
19
2.8K
2.7K
161
VTT Technical Research Centre of Finland
1
19
1.1K
1.2K
164
National Taiwan University
2
18
4.2K
5.0K
164
University of Sharjah
2
18
642
1.1K
166
University of Seville
1
17
4.3K
3.6K
166
University of Worcester
1
17
332
368
168
Saint Louis University
1
16
2.4K
2.5K
168
Japan Advanced Institute of Science and Technology
2
16
363
607
168
Webster University
1
16
106
121
168
University of Hull
1
16
2.7K
2.8K
168
Middle Tennessee State University
1
16
771
751
168
Troy University
1
16
224
221
168
University of Toledo
1
16
2.4K
2.5K
168
Escuela Superior Politécnica del Litoral
1
16
157
183
168
Laurea University of Applied Sciences
1
16
37
43
168
Nanhua University
1
16
113
157
168
Netanya Academic College
1
16
58
87
168
Manipal Academy of Higher Education
2
16
580
785
180
Universidade Federal Fluminense
1
15
2.9K
2.0K
180
Hallym University
1
15
1.2K
1.3K
180
University of Roehampton
1
15
699
769
180
Dokuz Eylül University
1
15
1.9K
1.9K
180
University of Algarve
1
15
1.1K
1.3K
180
Jiangxi University of Finance and Economics
1
15
325
346
180
İzmir University of Economics
1
15
266
316
180
North China University of Technology
1
15
402
347
180
North South University
1
15
300
340
180
Saudi Electronic University
1
15
124
121
180
Zhongnan University of Economics and Law
1
15
426
401
180
Ajman University
1
15
254
261
180
A'Sharqiyah University
1
15
22
29
180
University of Nevada, Las Vegas
1
15
1.2K
1.4K
194
Simon Fraser University
1
14
4.4K
4.6K
194
Libera Università Internazionale degli Studi Sociali Guido Carli
1
14
215
272
194
Kent State University
2
14
1.9K
2.9K
194
Tianjin University
2
14
2.4K
2.8K
194
University of Chittagong
1
14
416
484
194
ESCP Europe Business School
1
14
14
41
200
Virginia Tech
1
13
5.9K
5.9K
200
Technion – Israel Institute of Technology
1
13
3.8K
4.1K
200
National Chung Cheng University
1
13
1.1K
1.3K
200
National Central University
1
13
1.9K
2.0K
200
National Taichung University of Education
1
13
147
201
205
Oxford Brookes University
2
12
983
1.9K
205
University of Hawaii
1
12
3.0K
3.5K
205
Tokyo Institute of Technology
1
12
3.5K
3.5K
205
Chongqing University
1
12
2.6K
2.5K
205
University of Nevada, Reno
1
12
4.3K
4.5K
210
Purdue University
1
11
7.4K
7.5K
210
University of Birmingham
1
11
7.2K
7.3K
210
Silpakorn University
1
11
340
449
210
University of Palermo
1
11
3.2K
3.7K
210
University of Jammu
2
11
247
519
210
National Yunlin University of Science and Technology
1
11
712
842
210
Colorado State University Pueblo
1
11
114
174
217
University of Bergamo
1
10
684
951
217
University of Skövde
1
10
318
558
217
University of Wisconsin–Oshkosh
1
10
480
654
220
Hanyang University
1
9
3.5K
3.9K
220
Indian Institute of Management Lucknow
2
9
48
126
220
University of Jordan
1
9
1.9K
2.4K
220
Near East University
1
9
581
729
220
Temple University
1
9
4.4K
4.9K
220
Indian Institute of Technology Kharagpur
2
9
1.3K
2.1K
220
Eastern Mediterranean University
1
9
542
812
220
Atılım University
1
9
389
558
220
Petra University
1
9
142
216
229
Polytechnic University of Turin
1
8
2.4K
2.8K
229
Singapore University of Social Sciences
1
8
51
90
229
Maastricht University
1
8
3.6K
4.5K
229
Ithaca College
1
8
392
608
229
University of Wisconsin–Whitewater
1
8
374
603
229
Chongqing University of Posts and Telecommunications
1
8
675
764
229
Marist College
1
8
145
241
236
University of Glasgow
1
7
6.4K
7.3K
236
University of Manchester
1
7
8.5K
9.2K
236
University of Kaiserslautern
1
7
1.1K
1.6K
236
Baruch College
1
7
623
860
236
University of Tampere
1
7
2.9K
3.8K
236
University of Twente
1
7
3.0K
4.0K
236
King Abdulaziz University
1
7
3.4K
4.1K
236
Public University of Navarre
1
7
832
1.3K
236
Guizhou University of Finance and Economics
1
7
160
208
236
Woxsen University
1
7
8
20
236
Chinese University of Hong Kong
1
7
5.9K
6.7K
236
Universidad de Navarra
1
7
2.0K
2.5K
236
FernUniversität in Hagen
1
7
199
312
249
Indian Institutes of Management
1
6
604
828
249
University of Edinburgh
1
6
7.8K
8.7K
249
National Taipei University
1
6
371
662
249
University of Florence
1
6
5.1K
6.1K
249
Bond University
1
6
667
1.1K
249
University of Southern Queensland
1
6
1.2K
1.9K
249
Central Queensland University
1
6
1.0K
1.7K
249
University of Dundee
1
6
3.0K
4.0K
249
University College Cork
1
6
2.7K
3.8K
249
Abu Dhabi University
1
6
243
417
249
Gävle University College
1
6
326
640
260
Duke University
1
5
6.1K
7.5K
260
Soochow University
3
5
1.5K
3.4K
260
Fu Jen Catholic University
1
5
1.1K
1.7K
260
National Chengchi University
1
5
673
1.1K
260
University of Macerata
1
5
263
404
260
Shenzhen University
1
5
2.2K
2.9K
260
University of Urbino
1
5
801
1.4K
260
Indian Institute of Management Kozhikode
1
5
80
163
260
National Taiwan Ocean University
1
5
1.0K
1.4K
260
Shandong Technology and Business University
1
5
161
246
260
University of North Georgia
1
5
185
360
271
University of Massachusetts Amherst
1
4
2.6K
3.9K
271
Kansas State University
1
4
3.5K
4.8K
271
University College London
1
4
8.4K
9.9K
271
Colorado State University
1
4
4.7K
6.3K
271
University of North Carolina at Greensboro
1
4
1.7K
2.7K
271
Stockton University
1
4
289
598
271
Friedrich Alexander Universität Erlangen Nürnberg FAU
1
4
406
955
278
Babeș-Bolyai University
1
3
1.3K
2.0K
278
University of South Carolina
1
3
5.4K
7.2K
278
United Arab Emirates University
1
3
2.0K
3.3K
278
King Juan Carlos University
1
3
1.7K
2.6K
278
University of West London
1
3
314
692
278
University of Lahore
1
3
676
1.1K
278
Amrita Vishwa Vidyapeetham
1
3
649
1.2K
278
Christ University
1
3
359
595
278
Jiangxi Normal University
1
3
792
1.2K
278
Universidad Externado de Colombia
1
3
148
136
278
West Chester University
1
3
549
1.1K
278
Alma College
1
3
93
180
278
Indian Institute of Technology Madras
1
3
2.0K
2.8K
291
Lebanese American University
1
2
532
1.3K
291
Soongsil University
1
2
815
1.3K
291
Dankook University
1
2
1.3K
2.1K
291
National Kaohsiung First University of Science and Technology
1
2
685
1.2K
291
National Chung Hsing University
1
2
2.2K
3.3K
291
Tzu Chi University
1
2
613
1.1K
291
University of Cape Town
1
2
4.4K
6.3K
291
Huaqiao University
1
2
1.1K
1.6K
291
Hofstra University
1
2
864
1.7K
291
Ohio Northern University
1
2
148
379
291
University of Greenwich
1
2
1.3K
2.5K
291
University of Dayton
1
2
1.2K
2.1K
291
University of Hawaiʻi at Hilo
1
2
302
817
291
Sichuan University
1
2
4.9K
6.1K
291
Fujian University of Technology
1
2
331
609
291
Indian Institute of Management Indore
1
2
101
223
291
Overseas Chinese University
1
2
55
119
291
Yancheng Teachers University
1
2
277
487
291
Universidad de Las Palmas de Gran Canaria
1
2
732
1.3K
310
Aristotle University of Thessaloniki
1
1
5.3K
7.5K
310
Chalmers University of Technology
1
1
2.8K
4.3K
310
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1
1
4.6K
6.6K
310
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1
1
1.8K
3.3K
310
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1
1
3.5K
5.2K
310
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1
1
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310
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1
98
235
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1
1
319
694
318
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1
0
2.6K
4.5K
318
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1
0
6.1K
8.3K
318
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1
0
1.9K
3.6K
318
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1
0
1.9K
3.5K
318
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1
0
2.9K
4.9K
318
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1
0
419
834
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1
0
84
262
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