| # | Title | Journal | Year | Citations |
|---|
| 1 | The service system is the basic abstraction of service science | Information Systems and E-Business Management | 2009 | 554 |
| 2 | Big data analytics capabilities: a systematic literature review and research agenda | Information Systems and E-Business Management | 2018 | 424 |
| 3 | The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediators | Information Systems and E-Business Management | 2012 | 278 |
| 4 | Big data and business analytics ecosystems: paving the way towards digital transformation and sustainable societies | Information Systems and E-Business Management | 2018 | 244 |
| 5 | Technology as an operant resource in service (eco)systems | Information Systems and E-Business Management | 2014 | 213 |
| 6 | Classification of reference models: a methodology and its application | Information Systems and E-Business Management | 2003 | 199 |
| 7 | Service selection algorithms for Web services with end-to-end QoS constraints | Information Systems and E-Business Management | 2005 | 189 |
| 8 | The challenge of conceptual modeling for product–service systems: status-quo and perspectives for reference models and modeling languages | Information Systems and E-Business Management | 2010 | 132 |
| 9 | Determinants of the intention to use NFC technology as a payment system: an acceptance model approach | Information Systems and E-Business Management | 2016 | 119 |
| 10 | Decision support for emergency situations | Information Systems and E-Business Management | 2008 | 118 |
| 11 | Enterprise architecture management and its role in corporate strategic management | Information Systems and E-Business Management | 2014 | 113 |
| 12 | An investigation of the effect of online consumer trust on expectation, satisfaction, and post-expectation | Information Systems and E-Business Management | 2012 | 108 |
| 13 | Analysing online purchase intention in Spain: fashion e-commerce | Information Systems and E-Business Management | 2017 | 108 |
| 14 | Measuring precision of modeled behavior | Information Systems and E-Business Management | 2015 | 101 |
| 15 | Determinants of users’ intention to adopt m-commerce: an empirical analysis | Information Systems and E-Business Management | 2016 | 98 |
| 16 | Understanding user behavior of virtual personal assistant devices | Information Systems and E-Business Management | 2019 | 92 |
| 17 | Understanding what concerns consumers: a semantic approach to product feature extraction from consumer reviews | Information Systems and E-Business Management | 2010 | 90 |
| 18 | The digital agenda of virtual currencies: Can BitCoin become a global currency? | Information Systems and E-Business Management | 2016 | 90 |
| 19 | The role of organizational culture for grounding, management, guidance and effectiveness of enterprise architecture principles | Information Systems and E-Business Management | 2014 | 88 |
| 20 | Ontology-driven Web services composition platform | Information Systems and E-Business Management | 2005 | 87 |
| 21 | Understanding online repurchase intention: social exchange theory and shopping habit | Information Systems and E-Business Management | 2016 | 84 |
| 22 | Socio-technical IS design science research: developing design theory for IS integration management | Information Systems and E-Business Management | 2011 | 80 |
| 23 | The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: an emerging economy case | Information Systems and E-Business Management | 2018 | 78 |
| 24 | The dynamics of trust in B2C e-commerce: a research model and agenda | Information Systems and E-Business Management | 2005 | 76 |
| 25 | Processes, benefits, and challenges for adoption of blockchain technologies in food supply chains: a thematic analysis | Information Systems and E-Business Management | 2021 | 76 |
| 26 | Exploring the continuance intention of social networking websites: an empirical research | Information Systems and E-Business Management | 2014 | 75 |
| 27 | Impacts of low citizen awareness and usage in smart city services: the case of London’s smart parking system | Information Systems and E-Business Management | 2017 | 75 |
| 28 | Carsharing business models in Germany: characteristics, success and future prospects | Information Systems and E-Business Management | 2018 | 75 |
| 29 | How e-servicescapes affect customer online shopping intention: the moderating effects of gender and online purchasing experience | Information Systems and E-Business Management | 2017 | 74 |
| 30 | Designing service systems by bridging the “front stage” and “back stage” | Information Systems and E-Business Management | 2009 | 67 |
| 31 | Disruptive innovation of cryptocurrencies in consumer acceptance and trust | Information Systems and E-Business Management | 2019 | 67 |
| 32 | EPC markup language (EPML): an XML-based interchange format for event-driven process chains (EPC) | Information Systems and E-Business Management | 2006 | 66 |
| 33 | Factors influencing adoption of e-payment systems: an empirical study on Iranian customers | Information Systems and E-Business Management | 2017 | 66 |
| 34 | Supply chain management information systems capabilities. An exploratory study of electronics manufacturers | Information Systems and E-Business Management | 2004 | 63 |
| 35 | Strategic reasoning about business models: a conceptual modeling approach | Information Systems and E-Business Management | 2009 | 62 |
| 36 | Continuous usage intention of Internet banking: a commitment-trust model | Information Systems and E-Business Management | 2019 | 62 |
| 37 | Overcoming implementation challenges in enterprise architecture management: a design theory for architecture-driven IT Management (ADRIMA) | Information Systems and E-Business Management | 2014 | 61 |
| 38 | Structuredness and its significance for correctness of process models | Information Systems and E-Business Management | 2010 | 58 |
| 39 | The impact of age and shopping experiences on the classification of search, experience, and credence goods in online shopping | Information Systems and E-Business Management | 2012 | 58 |
| 40 | A decision tree model for herd behavior and empirical evidence from the online P2P lending market | Information Systems and E-Business Management | 2013 | 56 |
| 41 | Factors affecting the organizational adoption of service-oriented architecture (SOA) | Information Systems and E-Business Management | 2014 | 55 |
| 42 | Near field communication: an assessment for future payment systems | Information Systems and E-Business Management | 2009 | 54 |
| 43 | Factors affecting the adoption of cloud services in enterprises | Information Systems and E-Business Management | 2016 | 53 |
| 44 | Big data analytics on enterprise credit risk evaluation of e-Business platform | Information Systems and E-Business Management | 2020 | 53 |
| 45 | Predicting customer churn from valuable B2B customers in the logistics industry: a case study | Information Systems and E-Business Management | 2015 | 52 |
| 46 | Aligning goals and services through goal and business modelling | Information Systems and E-Business Management | 2009 | 51 |
| 47 | Role of transfer-based and performance-based cues on initial trust in mobile shopping services: a cross-environment perspective | Information Systems and E-Business Management | 2016 | 51 |
| 48 | Exploring user acceptance of streaming media devices: an extended perspective of flow theory | Information Systems and E-Business Management | 2018 | 51 |
| 49 | Benevolence trust: a key determinant of user continuance use of online social networks | Information Systems and E-Business Management | 2014 | 50 |
| 50 | Model-based approaches for interoperability of next generation enterprise information systems: state of the art and future challenges | Information Systems and E-Business Management | 2017 | 50 |
