4.1(top 10%)
impact factor
1.8K(top 10%)
papers
41.1K(top 10%)
citations
87(top 5%)
h-index
4.2(top 10%)
extended IF
1.9K
all documents
47.2K
doc citations
130(top 10%)
g-index

Top Articles

#TitleJournalYearCitations
1Opportunities for green marketing: young consumersMarketing Intelligence and Planning2008583
2Instafamous and social media influencer marketingMarketing Intelligence and Planning2019375
3The effect of electronic word of mouth on brand image and purchase intentionMarketing Intelligence and Planning2012368
4SME marketing in practiceMarketing Intelligence and Planning2001367
5Green branding effects on attitude: functional versus emotional positioning strategiesMarketing Intelligence and Planning2005340
6Brand strategies in social mediaMarketing Intelligence and Planning2014336
7Mobile banking adoption of the youth marketMarketing Intelligence and Planning2012322
8Country of origin effects: a literature reviewMarketing Intelligence and Planning1998303
9Determinants of the brand equityMarketing Intelligence and Planning2005287
10Consumers and brands: a study of the impact of self‐image congruence on brand preference and satisfactionMarketing Intelligence and Planning2001272
11Customer relationship management research (1992‐2002)Marketing Intelligence and Planning2005257
12Belief formation in ethical consumer groups: an exploratory studyMarketing Intelligence and Planning1999256
13Attitudes towards environmentally friendly productsMarketing Intelligence and Planning2011254
14International marketing of British education: research on the students’ perception and the UK market penetrationMarketing Intelligence and Planning2003253
15Defining and Measuring the Quality of Customer ServiceMarketing Intelligence and Planning1990242
16Relationship marketing and customer loyaltyMarketing Intelligence and Planning2007237
17Factors affecting consumers’ green product purchase decisionsMarketing Intelligence and Planning2015230
18Measuring service quality in higher education: HEdPERF versus SERVPERFMarketing Intelligence and Planning2006228
19Antecedents to green buying behaviour: a study on consumers in an emerging economyMarketing Intelligence and Planning2015224
20Innovative mobile marketing via smartphonesMarketing Intelligence and Planning2012215
21Relationship marketing defined? An examination of current relationship marketing definitionsMarketing Intelligence and Planning1999213
22The effect of environmental concern and scepticism on green purchase behaviourMarketing Intelligence and Planning2013213
23“Green” segmentation: an application to the Portuguese consumer marketMarketing Intelligence and Planning2009211
24Customer loyalty and the effect of switching costs as a moderator variableMarketing Intelligence and Planning2005199
25The effect of country‐of‐origin on foreign brand names in the Indian marketMarketing Intelligence and Planning2006197
26The effect of automated service quality on Australian banks' financial performance and the mediating role of customer satisfactionMarketing Intelligence and Planning2006196
27Features contributing to the growth of ethical consumerism ‐ a preliminary investigationMarketing Intelligence and Planning1996187
28Conceptualising electronic word of mouth activityMarketing Intelligence and Planning2011178
29Green value addedMarketing Intelligence and Planning2006174
30Marketing and sustainabilityMarketing Intelligence and Planning2008170
31Knowledge management as a competitive asset: a reviewMarketing Intelligence and Planning2000169
32The relationship between consumer characteristics and attitude toward online shoppingMarketing Intelligence and Planning2003169
33Relationship selling and customer loyalty: an empirical investigationMarketing Intelligence and Planning2000167
34Market orientation and performance: a meta‐analysisMarketing Intelligence and Planning2005165
35Co‐opetition: the organisation of the futureMarketing Intelligence and Planning2004160
36CRM literature: conceptual and functional insights by keyword analysisMarketing Intelligence and Planning2009158
37Effect of gender on customer loyalty: a relationship marketing approachMarketing Intelligence and Planning2006157
38Measuring service quality: current thinking and future requirementsMarketing Intelligence and Planning1999150
39Engendering trust in e‐commerce: a study of gender‐based concernsMarketing Intelligence and Planning2002149
40Using the 7Ps as a generic marketing mixMarketing Intelligence and Planning1995144
41The benefits, challenges and impacts of radio frequency identification technology (RFID) for retailers in the UKMarketing Intelligence and Planning2005143
42How e‐CRM can enhance customer loyaltyMarketing Intelligence and Planning2003139
43Can the building of trust overcome consumer perceived risk online?Marketing Intelligence and Planning2006139
44Beyond relationship marketing: technologicalship marketingMarketing Intelligence and Planning2000138
45Understanding consumer demand for non-deceptive pirated brandsMarketing Intelligence and Planning2002138
46The influence of cultural values on green purchase behaviourMarketing Intelligence and Planning2017137
47Customer community and co‐creation: a case studyMarketing Intelligence and Planning2007135
48An empirical examination of customers’ adoption of m-banking in IndiaMarketing Intelligence and Planning2014135
49An investigation of the effects of environmental claims in promotional messages for clothing brandsMarketing Intelligence and Planning2007134
50Understanding the relationship between attribute performance and overall satisfactionMarketing Intelligence and Planning2005133